![]() ![]() Provide the same password you used while exporting to. p12 file in your app in the Helpshift admin panel. And then click on the push notifications option.Īfter export, login and upload the. To enable the Helpshift system to send push notifications to your users you will have to add iOS as a platform in your app (if you have not added already). (Note that if your development private key is not present in Keychain Access, you will not be able to export it in. ![]() Please provide a password while exporting the certificate since we do not accept empty passwords. In the Keychain Access Application, right click on the certificate that was just added, and click export it in. Double click on it to import it to the Keychain Access Application. Apple Push Notification service SSL (Sandbox & Production)Īfter creating your certificate, download it.Apple Push Notification service SSL (Sandbox).Its also possible that you still have the old type of certificate that has not yet expired, this is also supported by Helpshift.Īpple provides two variations of Apple Push Notification service SSL There is another option to create Apple Push Notification Authentication Key, but Helpshift does not support this option yet. Apple has moved away from old type of certificates to Apple Push Notification service SSL. This lets Helpshift send push notifications to your users. You need to generate certificates for APNS on Apple's portal that you can later provide to Helpshift. Setup your application with Apple and enable Push notifications. You can configure this in 4 simple steps: Configure Helpshift's push notification service in the Helpshift admin interface ![]() The notification that is sent from Helpshift appears as a notification. You reply to an issue that they submitted. Notifications are useful to tell your users when Particularly useful when you have multiple users on multiple platforms Helpshift enables you to send notifications to your users. If you want to configure the notifications for Android - please refer here Configure push notifications via Helpshift ![]()
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